Refund policy

At Basic Stitches, we take pride in the quality of our products.

Refunds and exchanges are available within 30 days via the link in our menu on all unworn items with original tags attached.

Our process is fully automated and completed within 5 business days.

All refunds are accepted regardless of the reason.

Refunds are issued through InstaPay, Mobile Wallets, or Telda only.